Restaurants

Caramel Cafe & Lounge Acacia

4.3 1,385 reviews 07:00 AM - 11:00 PM Cooper Rd, Kampala, Uganda

Discover this place

Caramel Cafe & Lounge Acacia, located on Cooper Rd in Kampala, is quickly becoming a favorite dining spot for locals and visitors alike. With a vibrant ambience and reasonable prices, this establishment is a breath of fresh air in the bustling city. Customers rave about their extensive smoothie and juice selections, each priced around UGX 18,000 to UGX 21,000. Highlights include the Super Healthy Smoothie, packed with spinach and chia seeds, and the Detox Juice, which is a refreshing blend of oranges and carrots.

The menu also boasts tantalizing mains like the Thai Coconut Chicken, praised for its fragrant flavors and tender chicken strips. Reviewers frequently mention the quality of the dishes, with many noting how skilled the chefs are in balancing herbs and spices. While the service can be slow at times, patrons recommend the cafe for its cleanliness, peaceful atmosphere, and perfect setting for work or casual gatherings.

Overall, Caramel Cafe & Lounge Acacia stands out for its delicious food, friendly staff, and inviting environment, making it a must-visit for anyone seeking a quality dining experience in Kampala.

Photos

Amenities & More

Service options

Outdoor seating
No-contact delivery
Delivery
Onsite services
Takeout
Dine-in

Highlights

Great beer selection
Great cocktails
Great coffee
Great dessert
Great tea selection
Great wine list

Popular for

Breakfast
Lunch
Dinner
Solo dining

Dining options

Breakfast
Brunch
Lunch
Dinner
Catering
Counter service
Dessert
Seating
Table service

Amenities

Bar onsite
Restroom

Atmosphere

Casual
Cozy
Quiet
Romantic
Trendy
Upscale

Crowd

College students
Groups
Tourists

Note: Amenity details are aggregated from verified visits, the venue's website and Google. They may change without notice. We recommend confirming key details (pet policy, accessibility, reservations) directly with Caramel Cafe & Lounge Acacia before visiting.

Reviews for Caramel Cafe & Lounge Acacia

4.3

1,385 reviews

100%

51%

16%

Review highlights

Based on 1,385 reviews

Caramel Cafe & Lounge Acacia is widely appreciated for its inviting ambience, clean environment, and diverse menu that caters well to different tastes, from flavorful fish dishes to kid-friendly pizzas. The cafe is often praised for offering good value, with quality food that justifies its pricing in Kampala. Customers find it a comfortable spot to work, study, or socialize. However, some feedback points to occasional inconsistencies in food presentation and service speed, with service sometimes described as slow and waitstaff less attentive than expected. Overall, the cafe maintains a positive reputation for tasty meals, friendly staff, and a pleasant atmosphere, making it a popular choice among locals and visitors alike.

Clara “Hillz” Hilda

Sep 01, 2025

Great ambience, the prices are average restaurant prices in Kampala, Iced coffee is around 14,000. The fish meal we had was so tasty and well done, you could taste all the herbs and spices. The service was still on the slow side but am coming ro accept this as the standard for a Kampala restaurant, I don't know why the waiters don't actually wait on the tables and you always need to strain your neck looking around for one

Camila Mamie

Aug 09, 2025

This is one place I've enjoyed since i first went to it in Lubowa, then now Acacia mall cooper road. It's so good with a pizza for kids that comes with fries. Very tasty. They have very good chefs

J Y

Jul 30, 2025

Great place - relatively quiet, very clean, reasonable pricing, menu with variety, friendly staff, convenient location. The salad was delicious, latte good, but ice cream a bit disappointing - it was basically melt when it was served. Overall it’s a great cafe to work/study or catch up with friends. The ambience is rather nice, definitely one of the best in Kampala

Damon Trott

Jul 11, 2025

Kind of my go to now when I'm in Uganda for both eat in and deliveries. Not the cheapest, but you get what you pay for . Pizzas are always on point and food is generally very very good . Lost one star for food quality as chicken wasn't cut well and didn't look good on my last visit there.

taresh hazaea

Jul 09, 2025

The food is just amazing and mostly the morning menu, I would highly recommend you guys to try the greek shakshuk

George Matua

May 28, 2025

We absolutely love this restaurant! The staff are always friendly, smiling, and welcoming. The service is excellent — we never have to wait long for our food. Everything we’ve tried has been fresh and delicious every single time. It’s a great place for families too — whenever we come with the kids, they get crayons and paper to draw, which keeps them happy while we enjoy our meal. No complaints at all — just great vibes and amazing food. Highly recommended!